Key Account Manager (Supply).

Sales · Delhi, Indore, India

Full-time

About Vahan

At Vahan, we are building the first AI powered recruitment marketplace for India’s 300 million strong Blue Collar workforce, opening doors to economic opportunities and brighter futures. Already India’s largest recruitment platform, Vahan is supported by marquee investors like Khosla Ventures, Y Combinator, Airtel, Vijay Shekhar Sharma (CEO, Paytm), and leading executives from Google and Facebook.

Our customers include names like Swiggy, Zomato, Rapido, Zepto, and many more. We leverage cutting-edge technology and AI to recruit for the workforces of some of the most recognized companies in the country.

Our vision is ambitious: to become the go-to platform for blue-collar professionals worldwide, empowering them with not just earning opportunities but also the tools, benefits, and support they need to thrive. We aim to impact over a billion lives worldwide, creating a future where everyone has access to economic prosperity. If our vision excites you, Vahan might just be your next adventure. We’re on the hunt for driven individuals who love tackling big challenges. If this sounds like your kind of journey, dive into the details and see where you can make your mark.

What you'll be doing

Channel Partner Ownership: Own a portfolio of Vahan's highest-value SMB channel partners. These are your accounts. You grow them, you retain them, you make sure they're performing.
Revenue and Volume Management: Drive supply output from your partner book. Set targets, track actuals, and close gaps fast. You're accountable for the numbers.
Partner Performance Management: Run structured performance reviews with top partners. Identify what's working, what isn't, and co-build improvement plans that stick.
Relationship Depth: Build strong working relationships with key decision-makers at each partner. Be their go-to contact at Vahan, and know their business well enough to anticipate problems before they escalate.
Escalation and Problem Resolution: Handle partner escalations quickly and effectively. You don't push issues up the chain unless they genuinely need to go there.
Cross-functional Coordination: Work closely with supply ops, product, and client teams to make sure your partners have what they need to deliver. Remove blockers. Follow through.
Insights and Reporting: Maintain a clear view of partner health across your book. Share structured updates with internal stakeholders on a regular cadence.

You'll thrive here if you

Have 3 to 6 years of experience in account management, partner success, or B2B relationship roles, ideally in a marketplace, logistics, or staffing context.
Have managed strategic SMB accounts before and have a clear sense of what good account ownership looks like.
Are comfortable with numbers. You track your own performance without being asked, and you know how to read a partner's output data and draw the right conclusions.
Communicate well up and down. You're as comfortable presenting to a partner's leadership team as you are working through day-to-day ops with their coordinators.
Have strong skills in MS Office and G Suite. You build clean decks, structured trackers, and data-backed reviews.
Have worked in a high-growth startup before and are comfortable with ambiguity and a fast pace.
Take ownership. If something is broken in your accounts, you find out before anyone tells you.